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cleverbridge Director of Success Services Amy Carabini penned an article that was featured in Marketing Tech. Check out her expert advice in “Five reasons you need a cart abandonment campaign.” In the article, Amy discusses the benefits of cart abandonment campaigns and how they can be harnessed to drive higher conversion rates and sales revenue.

Five reasons you need a cart abandonment campaign

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“EVO has proven to be very service-oriented and reliable in handling our global transactions,” said Managing Director of cleverbridge Financial Services GmbH Robin Blume. “However, the real benefit is the very close cooperation that has been established over the years.”

Partnering with EVO Payments allows cleverbridge to offer its clients a range of innovative, reliable and secure global payments.

“We are very pleased to extend our 15-year trusted partnership with cleverbridge,” said Manager of EVO Payments Germany Anna Bejaoui. “It is also a very motivating sign for us that we have the right understanding of service. We are working on this every day anew.”

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Lauren Schwartz – cleverbridge Inc.

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UPDATE

We previously published an update about our plans to ensure your business continues operating seamlessly during this global pandemic.  We wanted to provide an update on the results of working for you and your customers over the last week.

Remote work

A week ago, due to the speed of the virus and governmental responses, we moved forward with an all-remote workforce to ensure we could serve your business as before.  We are pleased to report that our remote work experience resulted in minimal employee disruption and zero disruption to your global commerce business with us.

Given that some countries, states and cities have closed down borders or issued “remain in place” orders, we anticipate that most of the world has entered a new normal whereby most people will work from home for months, not weeks.  Fortunately, on March 19^th, we conducted our first ever all remote Global All Hands Meeting with great feedback and no technical issues.

Travel

Like you, we are adhering to a strict block on non-essential business travel.  We believe that this travel ban will last for months, not weeks, but the good news is that we’ve even successfully conducted a 20 person, all-remote, brainstorming and collaboration session across two continents lasting four hours with almost as much productivity as if we were all in the same room.  We are learning about new tools that will enable us to be efficient and effective while being unable to travel.

Health Practices

By now, you’ve probably seen the same messages about health practices and are experts at social distancing. Abiding by the guidelines will result in as little physical disruption as only necessary.

We are proud of all the people helping each other survive during these extraordinary times. A little help goes a long way and we want to offer ours to you, even if you or someone on your team just needs someone to talk to since the distance can be deafening right now. Reach out to us at any time.

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In light of the global spread of Covid-19 and as a company that has employees around the world, we have been monitoring the situation for some time.As a company that prioritizes safety and security, we have taken precautionary steps to safeguard the well-being of our employees and their families while simultaneously ensuring business continuity for you.

We are closely monitoring the rapidly developing events around the world by following the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), the Robert Koch Institut (RKI) and local authorities in the cities and regions affected. Our priority remains the safety of our employees, their families, our partners and you, our clients.

We would like to inform you of what we have done and will do to minimize any disruption as possible for your business:

Remote work

Over the last few years, we have created a work environment that affords our employees the ability to effectively and efficiently work remotely. This contributes to employee safety in the current environment by avoiding unnecessary direct, personal contact with other people during the course of business.

Recently, we instructed our managers to use their discretion in directing employees to work remotely, but have not made a blanket declaration that everyone works from home. Within the next week, we will conduct a mandatory remote work day to identify any gaps in our ability to completely support your business if we have to take the unusual step of shutting down office access. Fortunately, we have already experienced significant weather events, such as record cold, record snow, typhoons and wind storms that have proven we can handle an individual office closure without disruption to you and your business.

Travel

Since we are such a global company and frequently travel to you, our clients, and to our different offices, we have instructed our employees to keep us informed about their recent travels to at-risk countries. In addition, we have already temporarily suspended all non-essential, business travel to China, Hong Kong, Japan, Singapore, Iran, South Korea and Italy, several weeks ago and are daily monitoring the list of affected countries and changing plans accordingly. Since we have instituted a professional video conferencing solution, we feel confident that over the next few months, there should be no degradation of our ability to support you even if we temporarily ban travel.

Health Practices

We encourage our employees to follow the recommended hygiene measures and to seek medical attention of a doctor when feeling unwell. Our offices are stocked with personal hygiene supplies to aid in keeping people who are in the office well. We have also postponed any large group gatherings to lessen the risk of people unknowingly infecting others.

We are ready to activate any additional necessary business continuity and emergency response plans, if needed, to ensure seamless operations throughout this situation.

We greatly appreciate your understanding and cooperation throughout this entire situation and will continue to keep you informed of any significant changes that may impact our business. If you have any questions please reach out to us at ce@cleverbridge.com.

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Affiliate Summit brings together more than 6,000 digital marketers from over 80 countries for the performance marketing industry’s premier global event.

Schedule a meeting with cleverbridge subscription billing and performance marketing experts at ASW to learn how we can help you grow your online revenue by contacting publishers@cleverbridge.com.

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The premier affiliate marketing event brings together affiliates, companies, agencies and advertisers for three days of networking and informative sessions designed to help ecommerce companies grow revenue.

cleverbridge will be demonstrating its ecommerce and subscription management solutions for monetizing digital goods, online services and SaaS. Our cloud-based ecommerce platform simplifies recurring billing, optimizes the customer experience and offers comprehensive global compliance and payment capabilities. Leveraging cleverbridge expertise, technology and services, our B2C and B2B clients acquire more customers, improve retention and grow their revenue in international markets.

Schedule a meeting with cleverbridge at Afiliados Brasil to learn how we can help you grow online revenue by contacting inquiry@cleverbridge.com.

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(Cologne, Germany – March 12, 2019) – cleverbridge, a provider of ecommerce and subscription billing solutions for monetizing digital goods, online services and SaaS, announces its launch on Salesforce AppExchange. With cleverbridge for Salesforce, companies are able to quickly connect their CRM (and other front-end and back-end systems) with the cleverbridge Subscription Commerce platform to automate renewals, reduce churn, improve sales efficiency and deliver a global-ready online storefront for business buyers.

cleverbridge for Salesforce is currently available on AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FK9veUAD.

“B2B companies continue to search for ways to leverage online selling to optimize their sales processes while minimizing channel conflict,” said Doug Caviness, VP of B2B Strategy and Partnerships, cleverbridge. “Our ready-to-use ecommerce platform integrated with Salesforce is built for B2B selling and offers automation opportunities to increase efficiency for sales reps and channel partners. By extending CPQ with quote-to-cart functionality and automating lower-value renewals, cleverbridge for Salesforce frees up sales reps and channel partners to focus on higher-value selling and reduces acquisition and retention costs.”

Leveraging the cleverbridge Subscription Commerce solution – which powers many leading B2C and B2B software and SaaS companies such as Corel, Dell, Parallels, Tenable, Sony, and Sophos – cleverbridge for Salesforce capabilities include:

· Renewal Automation – Give customers the option to auto-renew their subscription during purchase, reducing churn and increasing recurring revenue.
· Quote-to-Cart – Within Salesforce, extend quoting functionality by immediately generating a quote and cart link for customers. Sales reps and channel partners can collect payments and update customer records more quickly, boosting efficiency.
· Ecommerce – Acquire SMB customers more cost-effectively with a globally optimized online storefront linked to a client’s Salesforce instance. Offer customers preferred languages, payment methods and more.
· Bi-directional Integration – Develop a holistic view of customers with real-time, accurate customer data synced between Salesforce and the cleverbridge platform.

“We are happy to welcome cleverbridge onto AppExchange, as they provide ready-to-use ecommerce solutions that bolt onto the business applications customers use every day, and enables them to automate long-tail orders, reduce churn, and get paid faster,” said Mike Wolff, SVP, ISV Sales, Salesforce. “The exponential growth of AppExchange underscores the enormous opportunity the entire Salesforce ecosystem has in creating cutting-edge solutions and driving customer success.”

About cleverbridge
cleverbridge provides ecommerce and subscription management solutions for monetizing digital goods, online services and SaaS. Our cloud-based ecommerce platform simplifies recurring billing, optimizes the customer experience and offers comprehensive global compliance and payment capabilities. Leveraging cleverbridge expertise, technology and services, our B2C and B2B clients acquire more customers, improve retention and grow their revenue in international markets. cleverbridge is headquartered in Cologne, Germany with offices in Chicago, San Francisco, Tokyo and Taipei. For more information, visit www.clvrbrdg.com.

About Salesforce AppExchange
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies to sell, service, market and engage in entirely new ways. With more than 5,000 solutions, 6 million customer installs and 80,000 peer reviews, it is the most comprehensive source of cloud, mobile, social, IoT, analytics and artificial intelligence technologies for businesses.

Additional Resources
● Connect with cleverbridge on LinkedIn: www.linkedin.com/company/cleverbridge
● Follow cleverbridge on Twitter: https://twitter.com/cleverbridge
● Like Salesforce on Facebook:http://www.facebook.com/salesforce
● Follow Salesforce on Twitter: https://twitter.com/salesforce

Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.

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cleverbridge, a provider of ecommerce and subscription billing solutions for monetizing digital goods, online services and SaaS, announces it will sponsor and exhibit at SaaStr Annual 2019, to be held February 5-7 in San Jose. The company will be showcasing its subscription commerce solutions at booth #102.

In today’s customer-centric world built around convenience and long-term relationships, SaaS companies realize that billing and payments are not only critical to the customer experience, but also to revenue growth. At SaaStr Annual, cleverbridge will demonstrate its subscription commerce solutions that enable B2B and B2C SaaS companies to provide an optimized digital experience for every touchpoint in the customer lifecycle. From simplifying subscriber management to ensuring accurate and timely billing, while maximizing revenue, cleverbridge helps SaaS companies get to market fast and scale globally. With decades of experience in global commerce and recurring billing and more than 5 million subscription renewals running through its platform each year, cleverbridge experts will share proven strategies to increase customer acquisition, reduce churn and maximize subscriber revenues.

The Annual is the largest non-vendor confab in the world, uniting the global SaaS community both online and off. More than 12,000 attendees will come together over three action-packed days to network, learn and share the latest insights and strategies on scaling a SaaS company.

Schedule a meeting with cleverbridge at SaaStr Annual to learn how we can help you maximize recurring revenue streams and provide the best possible customer experience by contacting conference-sales@cleverbridge.com.

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