Knowing how to protect your business will ensure that your efforts at improving your market share in key target markets will lead to more subscribers, more recurring revenue and greater customer lifetime value.
Reporting on the European Commission's proposals for cleaning up cross-border online commerce. Though their changes are not yet implemented, it's clear simplifying EU contract rules and making consumer protection universal would go a long way to unleashing EU online cross-border commerce.
Running a subscription business means building long-term customer relationships and cultivating recurring revenue streams. This means managing customer data, including payment data, My Account preferences and more. Employing complex billing...
We sat down with Winfried Neessen, Director of Information Security for cleverbridge, to learn more about the consequences of insecurity and to hammer home why this topic should never be an afterthought.
In the age of subscriptions and the emerging IoT sphere, your customer data is becoming more varied and complex. How do major players in the big data game keep their data secure? What about your business' data?
Friendly fraud is where a customer issues a chargeback (in some cases deliberately), claiming an item was never received or that they never made the charge. This can feel like a victimless crime, but merchants are paying the price in lost products, chargeback fees, increased chargeback rates and the ever present specter of losing their right to process credit cards.