Editor’s note: Big news! We’re thrilled to announce our new data integration service that provides a bi-directional sync between our ecommerce platform and the key information systems that power your...
Gone are the days when companies could fixate only on transactions and conversion rates, and neglect other customer touchpoints. Today, customers easily compare your pricing with your competitors, share positive...
More than twenty years into the ecommerce revolution, the idea of paying for products and services on a recurring basis has definitely carried over to the digital world. Businesses are...
In the first part of our series on metrics and reporting tips for subscription businesses, we covered how to measure value with value metrics by breaking them out into three...
This July, we discussed the affiliate channel with Filecritic and saw that a combination of diverse channels, strong customer relationships and data analysis generates higher revenue. We thought about the implications of Mary...
Now that you have entered the era of customer experience, you have to deliver continuous value to build long-term relationships with your subscribers. That means providing a good customer experience from...
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