Editor’s note: Big news! We’re thrilled to announce our new data integration service that provides a bi-directional sync between our ecommerce platform and the key information systems that power your...
This article by Todd Garcia originally appeared on Medium. Black Friday, Cyber Monday and Giving Tuesday are, without a doubt, some of the best times to get a large number of new...
Gone are the days when companies could fixate only on transactions and conversion rates, and neglect other customer touchpoints. Today, customers easily compare your pricing with your competitors, share positive...
More than twenty years into the ecommerce revolution, the idea of paying for products and services on a recurring basis has definitely carried over to the digital world. Businesses are...
Adopting a subscription business model means making changes. That’s not just about how you price your products and how you interact with your customers. You also need a new way to...
We know that bad customer support can cost you, even with your most loyal customers. While maintaining a well-trained customer support team is costly, the payoff in customer retention and...
Without customers, no company can survive. Without strong customer relationships, no company can truly thrive. Overly broad email marketing campaigns that do not take into account the customer who actually...
As we complete another year of blogging at cleverbridge, we’re excited to continue our focus on recurring revenue and long-term customer relationships. Our entire industry is working hard to monetize...
This July, we discussed the affiliate channel with Filecritic and saw that a combination of diverse channels, strong customer relationships and data analysis generates higher revenue. We thought about the implications of Mary...
The key to building recurring revenue streams is building long-term customer relationships. And that means focusing on delivering great customer experiences and not just when customers come to pay. Your ability...
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