Four Proactive Tips to Reduce Chargeback Rates
A rising chargeback rate should serve as a warning to your digital goods business. It is a signal that you must improve your customer experience, and ignoring this alarm will...
Posts tagged with "Fraud Prevention"
Protecting Your Customers From Account Takeovers
For today’s post, we’re giving you an update on risk mitigation and how subscription businesses can protect themselves and their customers as they grow their subscriber bases. Specifically, we’re going...
2015 Year in Review
What a year it has been. We’ve seen China’s Singles Day catapult Alibaba into the ecommerce stratosphere. We weathered the storms in a world without Safe Harbor. More importantly, we covered...
Software Pirates — Your Most Qualified Sales Leads
Software vendors are not unique in having annual goals of increasing revenue and expanding addressable markets. However, they do differ from other businesses in their investment in digital marketing and...
November Ecommerce Digest
This month, we covered the basics of online payment processing, the value of professional networking, and how to optimize your site for customer trust. We feasted on Ecommerce Eye Candy...
Ecommerce Eye Candy — Is Your Data Secure? [Infographic]
Timely access to accurate user data is essential to your business. You must have access to customer details, billing, renewal dates and user account information, and this information must be...
Ecommerce Eye Candy — EMV Chip Cards [Infographic]
Credit card fraud is a big problem in stores and online. Now credit card manufacturers are finally making it a bit harder for fraudsters to steal credit card information. Chip-enabled...
September Ecommerce Digest
We had lots of fun closing out the summer with exceptional content about managing online sales tax for digital goods, finding new ideas for email marketing campaigns, creating more effective...
Friendly Fraud Is a Lie
As a child, my parents taught me about responsibility and liability. If we went out to eat at a restaurant, I had to eat what was in front of me as...
Fraud Prevention: Eliminate Manual Reviews With Predictive Analytics
The human mind has amazing capabilities. For example, the average fraud prevention specialist at cleverbridge manually reviews between 26,000 and 40,000 ecommerce transactions every year. They look at those orders...
