What Does It Take To Retain Customers?
Focusing exclusively on customer acquisition —without a plan to reinforce value and nurture a relationship —is a recipe for short-term success and long-term failure.
World Class Customer Service – Enhancing Confirmation Pages
Give your customers a positive experience with your brand. Provide clear support options and resources that are relevant, easy to navigate and up-to-date.
Subscription Billing Models Defined
Subscription billing models comes in all shapes and sizes. As more companies apply subscriptions to their businesses, they explore different ways to bill their subscribers. But which model is really best to use? And what are the pros and cons of the model you choose?
Do Subscriptions Make Sense for Your Business?
Companies like Netflix and Spotify are able to cultivate cohorts of customers who continue to submit additional payments over time for two interdependent reasons: Customers frequently use the service, and the service is frequently updated.
Subscription Metrics Defined
Adopting a subscription business model means making changes. That's not just changing how you price your products and how you interact with your customers. You also need a new way to relate to subscription metrics.
Five Fundamentals of World Class Customer Support
The team at cleverbridge developed the Five Fundamentals of World Class Customer Support to provide efficient and polite support that leave customers overwhelmingly satisfied.
Losing Money With Your Volume Pricing Model?
We've identified three different volume pricing models for digital goods to help you evaluate your current strategy and make sure it is working for you.
What Does It Take To Attract New Customers?
Companies of all stages, sizes and industries share one essential requirement for growing or staying profitable: acquiring new customers. To get the most bang for your buck, let’s look at some...
What It Takes To Convert Global Customers
Combining strong payment processing capabilities and localized customer experience with a powerful testing tool creates opportunities that lead directly to more revenue and higher conversion rates.
3 Benefits of PPC Affiliate Partners
Partnering with PPC affiliates isn’t just expanding a single channel of revenue, it’s multiplying your voice in the market and doing so with the highest ROI potential.
