Many brands make the unfortunate mistake of focusing on just good user experience while completely ignoring customer experience. Other brands deliver exceptional customer experience without trying to improve on their user experience. For complete customer satisfaction, it’s important that you properly understand the relationship between these two factors. Maintaining consistency between customer experience and user experience is key for long-term growth.
If your company is shifting to a subscription billing model, your team is focused on moving from a transaction-centered mindset to one centered on forging and nurturing long-term customer relationships. It would be...
Monetizing data improves business overall and raises revenue. In fact, enterprises that leverage analytics are two times more likely to outperform their peers. Statistics like that beg the question - can you afford not to monetize your data?
Shifting to subscriptions from a perpetual license business model requires careful planning for migrating your systems. But that isn’t the whole story. Companies must also communicate effectively to customers about...
The agriculture industry is harvesting the benefits of cloud technology and connected devices. As AgTech businesses continue innovating and delivering value, monetization strategies and business growth will come sharply into focus. Make sure that you understand your AgTech business's value and how to properly manage subscription billing and customer experiences.
Mobile technology is changing the way farmers practice agriculture. Access to cloud and mobile technology, IoT devices and the need to continually increase agricultural efficiency and yield puts farmers in the middle of a technological revolution.
A poor sender reputation means poor email deliverability. But how does the dark side of email deliverability impact my business? And how can you fix it?
March is out like a lion, and it's time for our monthly Ecommerce Digest. This month, we wrote about tips on the B2B market, predictive analytics, the continuing spread of IoT and subscriptions, and an important update on global tax compliance for digital goods vendors.
