Three Ways to Jump-Start Online Revenue
The global software market has a volume of around $369 billion dollars according to research from IDC. North America alone makes up $181 billion. There is great potential to succeed...
Ecommerce Eye Candy – Ten Customer Service Trends to Watch in 2014 [Infographic]
By reading last week’s Five Trends to Put Your Customer Service Ahead of Your Competition you learned what customer service trends can improve your business. This infographic from Comm100, a provider of live...
Five Trends to Put Your Customer Service Ahead of Your Competition
Customer service used to be so simple: just one quick email or phone call to resolve an issue. But with new technology that creates instantaneous transactions and deliveries, customers are now...
Ecommerce Eye Candy – Engagement Creates Loyal Customers [Infographic]
The goal of any business is to create unconscious epiphanies of trust in their customers’ minds. This is especially true for online merchants who don’t encounter their customers face-to-face. Customer loyalty...
September Ecommerce Digest
Ah, September! Back to school, back to business and time to revisit your ecommerce strategy. This month on Building Keystones we shared ways to improve your customer service by listening...
Driving Ecommerce Success Through In-App Messaging [Webinar]
One of the major pains of selling software is figuring out why people use your product without paying for it. Sure, you offered a free trial of your software program...
Ecommerce Eye Candy – Global Opportunities for Online Retailers
This week’s Ecommerce Eye Candy focuses on the U.S. and Global B2C ecommerce market. The infographics come to us from readers at Search Laboratory and SnapParcel. U.S. B2C Ecommerce The SnapParcel infographic...
IDC MarketScape: Worldwide Digital Commerce Applications 2014 Vendor Assessment
Every business in every industry is subject to competitive forces. How a business responds to these forces is what shapes that business’s competitive advantage relative to other players in their...
Ecommerce Eye Candy – Why You Need to Localize [Infographic]
This infographic addresses the topic of localization, first defining localization challenges for ecommerce and then outlining the benefits of meeting those challenges. Localizing your site, including product pages, checkout processes and shopping...
The Three Most Important Times of the Subscription Customer Lifecycle – Part Two
Welcome to part two of The Three Most Important Times of the Subscription Customer Lifecycle by David Walsh, Marketing Director at Intuit. In part one, I highlighted what I have found to...
